Reference delivery time
UK: 4-7 working days
Germany: 5-8 working days
France: 5-8 working days
Italy: 5-8 working days
Spain: 5-8 working days
US: 7-10 working days
South Korea: 4-6 working days
1) Charging method in Britain, France, Germany, Italy, West and South Korea: charging by gram, lifting by 10g; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 6000.
2) Charging method in the United States: charging by gram, lifting by 100g; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 6000.
1) UK: remote areas are not accessible. Please refer to the form for the specific remote zip code. If the customer changes the remote zip code and orders successfully, a remote surcharge of 70 yuan / Parcel will still be charged
2) France: the postal code starting from 00, 20, 97 and 98 is not accessible, and the islands of French overseas provinces such as Reunion Island, Guadeloupe, Saint Pierre and Miquelon Islands, Martinique island and Mayotte are not accessible. If the customer changes the postal code and orders successfully, a remote surcharge of 150 yuan / parcel will be charged, which is valid for 6 months.
3) Germany: you can't send Po, box, part locker, packstation and other addresses
4) For remote areas with postal code of more than 15 yuan, please refer to the table for the valid fee for remote areas / remote areas with postal code of more than 6 months
5) Spain: the remote zip code is not accessible. If the customer changes the zip code and orders successfully, the remote surcharge of 90 yuan / ticket will still be charged;
Balearic Islands 07000-07999
Las Palmas 35000-35999
Santa Cruz de Tenerife 38000-38999
6) United States: Mainland, not accessible to the following areas: Puerto Rico, Virgin Islands (zip code beginning 006-009), Hawaii, Guam (zip code beginning 967-969), Alaska (zip code beginning 995-999)
7) South Korea: remote islands charge 100 yuan / ticket
1. Select the transportation mode for the order placed by Yida online order operating system or API:
Global Express (general goods): YDHGLON-V
Global Express (Live) : YDHGLOS-V
2. Do not accept gifts, accessories and other general and vague product names. The sender must truthfully declare, otherwise it will be deemed that our company declares on behalf of us. Our company will not bear relevant responsibilities and expenses for the delay and others caused thereby;
3. France: the telephone number is required. If it is not filled in, it will be charged 1 yuan / ticket. If the address needs to be changed due to address problems such as the discrepancy between the zip code and the city, it will be charged 10 yuan / ticket;
Weight and size limits
UK: the longest side is not more than 90cm, length + width * 2 + height * 2 is not more than 225cm, and special-shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than single size are not acceptable, otherwise, special-shaped package fee of 70 yuan / ticket will be charged;
France: the longest side is not more than 80cm, and the length + width + height is not more than 150cm. Special shaped packages with cylinder, round cake, triangular prism, uneven surface, folded label and package size less than single size are not acceptable. Otherwise, 60 yuan / ticket will be charged for special-shaped packages;
Germany: the size is not more than 120cm * 60cm * 60cm. Cylinders, triangular prisms, uneven surfaces, folded labels and special-shaped packages with package size less than single size are not acceptable. Otherwise, special-shaped package fee of 30 yuan / ticket will be charged;
Italy: the longest side shall not exceed 60cm, and the sum of the three sides shall not exceed 130cm
Spain: the longest side is no more than 60cm, and the length + width + height is no more than 180cm. Special shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than the single size of the surface are not accepted. Otherwise, a special-shaped package fee of 10 yuan / ticket will be charged;
United States: the longest side shall not exceed 68cm, girth = length + 2 * width + 2 * height shall not exceed 240cm, if it exceeds, the extra length and overweight fee will be charged 150 yuan / ticket, and the special-shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than the single size will not be accepted, otherwise, the special-shaped package fee will be charged 35 yuan / ticket;
Korea: longest side < 100, trilateral and < 180; For three sides and > 140cm, 40 yuan / ticket extra long fee will be charged, and goods with different packaging such as columns and prisms will not be accepted;
1) Do not accept self-defense products such as swing sticks and anti wolf alarms, and do not accept contraband such as controlled knives, magnesium sticks and electric shock sticks. Once the goods are washed, a fine of 1000 yuan / ticket will be imposed;
2) Imitation brand products, crocidolite, charcoal, drugs, chemical products and raw materials, controlled knives, bows and arrows, guns, ammunition and accessories, food, tobacco and alcohol goods;
3) Others: low carbon ferrochrome, seamless steel pipe, ferrosilicon, hot rolled plate, thick steel plate, cold rolled steel plate, cold rolled stainless steel plate, steel pipe butt weldment, high fatigue resistance concrete reinforcement, molybdenum wire, metal silicon, oriented silicon electric steel, organic coated steel plate, tungsten electrode, aluminum foil, tungsten carbide and fused tungsten carbide;
4) Other UPU prohibited goods and dangerous goods.
5) Electronic products and children's toys need CE marks and can be pasted by themselves. If there is no CE mark, they will be destroyed by default after customs inspection. France will incur fines ranging from 150 euros to 750 Euros, and fines incurred by other countries according to customs policies will be reimbursed;
UK: no reassignment service
France: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only take 15 natural days at most. You can choose to resend or destroy them. The cost of resending is as follows, and the service of returning them to China is not provided;
Germany: if the delivery is unsuccessful, the subsequent shipments returned to the processing center can only be saved for 15 natural days at most. You can choose to resend or transfer them to other new recipients. The cost of resending is 80 yuan / ticket, and the service of returning to China is not provided;
Italy: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only be saved for 15 natural days at most. You can choose to resend or transfer them to other new recipients. The re dispatch fee: 50 yuan / ticket, and the service of returning to China is not provided;
Spain: Western mail includes two delivery services. In the second delivery service, the consignee's address can be modified. If the consignee's zip code is modified when modifying the consignee's address, another delivery fee of 50 yuan / ticket will be charged; Suspend the return and re dispatch service. If the returned parts are returned to our Spanish overseas warehouse due to the wrong address, no delivery, no pick-up, etc., a return fee of 30 yuan / ticket will be charged;
United States: no reassignment service
South Korea: due to the wrong address, the recipient's rejection and other reasons, it cannot be delivered. The return fee needs to be paid: 6 yuan / ticket. It needs to be sent again, and an additional delivery fee needs to be paid. The charge is to charge another freight.
in case of customs inspection due to high value, low declaration, false declaration, omission and other reasons, in addition to the supplementary tax payment, the resulting customs fines shall be borne by the customer and shall be reimbursed
UK: the quotation does not include the VAT and tariff of the destination country. From January 1, 2021, the tariff threshold of £ 15 will be cancelled, and the customer will provide the VAT tax number under the order. If the VAT tax number provided is untrue and illegal, including but not limited to customs detention, transshipment delay, customs fines and other consequences, the customer shall bear by itself. Our company defaults to GBP as the currency unit and will not accept orders exceeding £ 135 for the time being. If the customer's package is found to be underreported or underreported by the customs, all relevant responsibilities such as customs detention, transshipment delay and customs fines shall be borne by the customer;
Germany, Italy, Spain: excluding VAT and customs duties of destination countries, VAT or customs duties are levied and must be paid by the sender. In case of invalid IOSS or incorrect provision, the tax and tax rate shall be reimbursed;
France: excluding VAT and customs duties in the destination country, VAT or customs duties are levied and must be paid by the sender. If the tax and tax rate due to invalid IOSS or incorrect provision are reimbursed, and the declared value correction fee of 230 yuan / ticket shall be paid;
United States: duty free for less than 800 US dollars. If the customs duties are caused by non conformity of customs inspection and declaration, the sender shall pay the customs duties, which shall be reimbursed.
South Korea: duty free for less than $150, the recipient's tax number must be provided. If the tax number is missing, it can be supplemented within 10 days. If it is overdue, it will be deemed as customs clearance and destruction.
1. Missing parcel:
Britain, France, Germany, West America and South Korea: free of freight and compensation for the declared value (up to RMB 100);
Italy: if it is lost in the warehouse, the freight is free and the declared value is compensated (up to RMB 100); If it is lost after delivery, the freight will not be exempted, and the compensation will be 7 yuan / kg (up to 100 yuan);
2. The compensation does not include the intangible value and added value of any information carried by the package itself;
3. Fragile products shall be packed by themselves, and the damage shall not be compensated. The shipping representative defaults to this provision;
4. YDH shall not be liable for the delay of time limit or damage / loss of goods caused by force majeure (strike / war / natural disaster / customs factor / government action, etc.);
5. The goods shall be deemed to have been received after our company's warehousing scanning, otherwise no compensation will be made.
6. The inquiry can be accepted within 30 days after the package leaves the warehouse, and the inquiry is not accepted within the time limit.
- Fixed telephone：800-988-1378
- Mobile phone：400-888-1378
Official website of destination country：
Wechat official account
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