Global Fast

Reference delivery time

UK, France, Germany, Italy, Spain, Portugal, Poland, Austria, Hungary, Czech Republic, Slovakia and Switzerland:  7 working days

Sweden:          10 working days

Denmark:        10 working days

Netherlands :   8 working days 

Ireland:            12 working days

United States: 15 working days 

Brazil:               8-12 working days

South Korea:   5-7 working days

New Zealand:  6-10 working days

Billing method

1. Charging method of Britain, France, Germany, Italy, Spain, Portugal, Poland, Austria, Czech Republic, Hungary, Slovakia, Switzerland, Sweden, Denmark, Netherlands, Ireland and New Zealand: charging by gram and lifting by 10g; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) ×  Width (CM) × Height (CM) ÷ 6000; Total bubble.

2. Charging method in the United States: charging by gram, lifting by 100g; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 6000; Total bubble.

3. Charging method in Brazil: charging by gram, lifting by 100g; The longest side is 60, and the three sides are less than 150cm; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 6000; Total bubble.

Accessible country

Poland, Austria, Czech Republic, Hungary, Slovakia, Switzerland, Brazil, Sweden, Netherlands and Ireland: access to the whole territory

Britain: the military address beginning with BF1 BF2 ha4 is not accessible

France: the postal code starting from 00, 20, 97 and 98 is not accessible, and the islands of French overseas provinces such as Reunion Island, Guadeloupe, Saint Pierre and Miquelon Islands, Martinique island and Mayotte are not accessible. If the customer changes the postal code and orders successfully, a remote surcharge of 150 yuan / ticket will be charged, which is valid for 6 months.

Germany: you can't send Po, box, part locker, packstation and other addresses

Italy: there is a remote fee of 15 yuan / ticket in remote areas. See the remote zip code table for the remote zip code. The charge is valid for the above remote 6 months

Spain: the remote zip code is not accessible. If the customer changes the zip code and orders successfully, the remote surcharge of 150 yuan / ticket will still be charged;

Balearic Islands 07000-07999

Las Palmas       35000-35999

Santa Cruz de Tenerife 38000-38999

Ceuta            51000-51999

Melilla          52000-52999

Portugal: the remote zip code is not accessible at the beginning of 9. If the customer changes the zip code and orders successfully, a remote surcharge of 150 yuan / ticket will still be charged;

The United States: it is local and does not reach the following areas: Puerto Rico, the United States Virgin Islands (zip code beginning 006-009), Hawaii, Guam (zip code beginning 967-969), Alaska (zip code beginning 995-999). Due to the difference between the predicted weight and the actual weight crossing 0.453kg, it is necessary to change the order at the warehouse, and a change fee of 1 yuan / ticket will be charged.

South Korea: remote islands are reimbursed;

Denmark: Faroe Islands and Greenland are not accessible

New Zealand: there will be delays in delivery in remote areas throughout New Zealand

Package requirements

Select the transportation mode for the order placed by Yida online order operating system or API:

Global Express (general goods)                product code: YDHGLON

Global Express (Goods with batteries)     product code:YDHGLOS

Do not accept gifts, accessories and other general and vague product names, and the sender must truthfully declare, otherwise it will be deemed that our company declares on behalf of us. Our company will not bear relevant responsibilities and expenses for the delay and others caused thereby;

France: the telephone number is required. If it is not filled in, it will be charged 1 yuan / ticket. If it is necessary to change the address for delivery due to address problems such as the discrepancy between the zip code and the city, it will be charged 10 yuan / ticket;

Poland: telephone is required. If it is not filled in or filled in incorrectly, 5 yuan / ticket will be charged. If the postal code is filled in incorrectly, 5 yuan / ticket will be charged;

Spain, Portugal phone, email is required

Poland, Austria, the Czech Republic, Hungary and Slovakia can provide a receipt pod, charging 20 yuan / ticket

Weight and size limits

Weight limit: 5kg in Britain, France, Germany, Italy, Spain, Portugal, Poland, Austria, Czech Republic, Hungary, Slovakia and Brazil, 2kg in Switzerland, 10kg in Sweden, Denmark, Netherlands and Ireland, 31kg in the United States, 20kg in South Korea and 30kg in New Zealand

UK: size limit: 61 * 46 * 46, special-shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than single size are not acceptable. It is returned directly from abroad. If found in our warehouse, it will be returned;

France: the longest side is not more than 80cm, and the length + width + height is not more than 150cm. Special shaped packages with cylinder, round cake, triangular prism, uneven surface, folded label and package size less than single size are not acceptable. Otherwise, 60 yuan / ticket will be charged for special-shaped packages;

Germany: the size is not more than 120cm * 60cm * 60cm. Cylinders, triangular prisms, uneven surfaces, folded labels and special-shaped packages with package size less than single size are not acceptable. Otherwise, special-shaped package fee of 30 yuan / ticket will be charged;

Italy: the longest side shall not exceed 60cm, and the sum of the three sides shall not exceed 130cm

Spain and Portugal: the longest side is not more than 60cm, and the length + width + height is not more than 150cm. Special shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than single size are not acceptable, otherwise, special-shaped package fee of 10 yuan / ticket will be charged;

Poland, Austria, Czech Republic, Hungary and Slovakia: the longest side shall not exceed 1m, length +2* width +2* height shall be less than 2.5m, and the extra length and overweight shall be charged 130 yuan / ticket. Special shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than single size are not acceptable, otherwise, special-shaped package fee of 10 yuan / ticket will be charged;

Switzerland: length + width + height ≤ 90cm, unilateral length ≤ 60cm

United States: the longest side shall not exceed 68cm, girth = length + 2 * width + 2 * height shall not exceed 240cm, if it exceeds, the extra length and overweight fee will be charged 150 yuan / ticket, and the special-shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than the single size will not be accepted, otherwise, the special-shaped package fee will be charged 35 yuan / ticket;

Brazil: single side less than 120cm;

South Korea: Trilateral sum > 80cm, the extra long cost shall be reimbursed;

Denmark, Ireland, the Netherlands and Sweden: the longest side < 60, three sides and < 150cm, and cylindrical and prismatic packages are not accepted

货物,否则加收异形包裹费150元/票;

新西兰:重量≤30公斤; 长≤1.50米; 体积≤0.125立方米。超重/尺寸产品可能产生邮政管理费300元每个包裹

Prohibited Articles

1. Do not accept self-defense products such as swing sticks and anti wolf alarms, and do not accept contraband such as controlled knives, magnesium sticks and electric shock sticks. Once the goods are washed, a fine of 1000 yuan / ticket will be imposed;

2. Imitation products, crocidolite, charcoal, drugs, chemical products and raw materials, controlled knives, bows and arrows, guns, ammunition and accessories, food, tobacco and alcohol goods;

3. Others: low carbon ferrochrome, seamless steel pipe, ferrosilicon, hot rolled plate, thick steel plate, cold rolled steel plate, cold rolled stainless steel plate, steel pipe butt weldment, high fatigue resistance concrete reinforcement, molybdenum wire, metal silicon, oriented silicon steel, organic coated steel plate, tungsten electrode, aluminum foil, tungsten carbide and fused tungsten carbide;

4. Other UPU prohibited goods and dangerous goods;

5. Electronic products and children's toys need CE marks, which can be pasted by themselves. If there is no CE mark, they will be destroyed by default after customs inspection. France will incur fines ranging from 150 euros to 750 Euros, and other countries will report the fines incurred according to customs policies;

Return service

UK: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only take 15 natural days at most. You can choose to resend or transfer them to other new recipients. The re dispatch fee is 45 yuan / ticket, and the service of returning to China is not provided;

France: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only take 15 natural days at most. You can choose to resend or destroy them. The cost of resending is as follows, and the service of returning them to China is not provided;

Reassignment fee

0-0.5kg 47RMB

0.51-1kg    51RMB

1.1-1.5kg   56RMB

1.51-2kg    63RMB

2.1-3kg            71RMB

Germany: if the delivery is unsuccessful, the subsequent shipments returned to the processing center can only be saved for 15 natural days at most. You can choose to resend or transfer them to other new recipients. The cost of resending is 80 yuan / ticket, and the service of returning to China is not provided;

Italy: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only be saved for 15 natural days at most. You can choose to resend or transfer them to other new recipients. The re dispatch fee: 50 yuan / ticket, and the service of returning to China is not provided;

Spain and Portugal: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only be saved for 15 natural days at most. You can choose to resend or transfer them to other new recipients. The re dispatch fee: 90 yuan / ticket, and the service of returning to China is not provided;

Poland, Austria, Hungary, Slovakia, Czech Republic: due to unknown address, no such person can be sent back to our overseas warehouse: 45 yuan per package; Returning to our overseas warehouse can only be kept for 15 natural days at most. You can choose to resend and destroy. The cost of resending is 60 yuan / ticket, and the service of returning to China is not provided;

Switzerland, the United States and Brazil: no reassignment service

South Korea: due to the wrong address, the recipient's rejection and other reasons, it cannot be delivered. The return fee needs to be paid: 6 yuan / ticket. It needs to be sent again, and an additional delivery fee needs to be paid. The charge is to charge another freight.

Sweden, Denmark, the Netherlands and Ireland: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only be saved for 10 natural days at most. You can choose to resend or transfer them to other new recipients. The re dispatch fee: 100 yuan / ticket, and the service of returning to China is not provided;

New Zealand: because the address is unknown and there is no such person, it cannot be delivered and returned. A return fee of 15 yuan / ticket per package can be charged. It can be saved for 15 natural days and can be re dispatched

Reassignment fee:

0-0.5KG       33RMB

0.501-1KG   42RMB

1.01-2kg     45RMB

2.01-3KG     50RMB

3.01-5KG    55RMB

5.01-15KG   90RMB

15.01-30KG 115RMB

Tariff

In case of customs inspection due to high value, low report, false report, omission and other reasons, in addition to the supplementary tax payment, the resulting customs fines need to be borne by the customer, which shall be reimbursed

UK: the quotation does not include the VAT and tariff of the destination country. From January 1, 2021, the tariff threshold of £ 15 will be cancelled, and the customer will provide the VAT tax number under the order. If the VAT tax number provided is untrue and illegal, including but not limited to customs detention, transshipment delay, customs fines and other consequences, the customer shall bear by itself. Our company defaults to GBP as the currency unit and will not accept orders exceeding £ 135 for the time being. If the customer's package is found to be underreported or underreported by the customs, all relevant responsibilities such as customs detention, transshipment delay and customs fines shall be borne by the customer;

Germany, Italy, Spain, Portugal, Poland, Austria, Czech Republic, Hungary, Slovakia, Switzerland, Ireland, Sweden, Netherlands, Denmark: excluding VAT and customs duties of destination countries, VAT or customs duties are levied and must be paid by the sender. In case of invalid IOSS or incorrect provision, the tax and tax rate shall be reimbursed;

France: excluding VAT and customs duties in the destination country, VAT or customs duties are levied and must be paid by the sender. If the tax and tax rate due to invalid IOSS or incorrect provision are reimbursed, and the declared value correction fee of 230 yuan / ticket shall be paid;

Switzerland: excluding VAT and customs duties of the destination country. If the tax and tax rate are reimbursed, it shall be paid by the recipient;

United States: duty free for less than 800 US dollars. If the customs duties are caused by non conformity of customs inspection and declaration, the sender shall pay the customs duties, which shall be reimbursed.

Brazil: duty free for less than US $40, the recipient's tax number must be provided. If the customs duties are caused by inconsistent customs inspection and declaration, the recipient shall pay the customs duties.

South Korea: duty free for less than $150, the recipient's tax number must be provided. If the tax number is missing, it can be supplemented within 10 days. If it is overdue, it will be deemed as customs clearance and destruction.

New Zealand: New Zealand tariff threshold: S $1000. Only DDU service is accepted temporarily.

Compensation standard

1. Missing parts:

Britain, France, Germany, the United States, Spain, Portugal, Poland, Austria, Hungary, Slovakia, Canada, Brazil, South Korea, Ireland, Sweden, the Netherlands, Denmark and New Zealand: free of freight and compensation for the declared value (up to RMB 100);

Italy: if it is lost in the warehouse, the freight is free and the declared value is compensated (up to RMB 100); If it is lost after delivery, the freight will not be exempted, and the compensation will be 7 yuan / kg (up to 100 yuan);

Switzerland: there is no compensation service after the package is delivered to the distributor;

2. The compensation does not include the intangible value and added value of any information carried by the package itself;

3. Fragile products shall be packed by themselves, and the damage shall not be compensated. The shipping representative defaults to this provision;

4. YDH shall not be liable for the delay of time limit or damage / loss of goods caused by force majeure (strike / war / natural disaster / customs factor / government action, etc.);

5. The goods shall be deemed to have been received after our company's warehousing scanning, otherwise no compensation will be made.

6. The inquiry can be accepted within 30 days after the package leaves the warehouse, and the inquiry is not accepted within the time limit.

Others

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