Global economy

Reference delivery time

GB                            7 working days

France                      7  working days

Spain / Switzerland  7-12  working days

USA / Canada          5  working days

Brazil /  Chile          10-15  working days

South korea            7-10  working days

Billing method

1. Charging method in Britain, France, Spain, Canada and South Korea: charging by gram and lifting by 10g; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 6000; Total bubble.

2. Charging method in the United States and Switzerland: charging by gram, lifting by 100g; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) ×  Height (CM) ÷ 6000; Total bubble.

3. Chile: it is charged by gram, and the lifting weight is 20g. Compared with the actual weight and volume weight, the heavier one is the charged weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 5000; Total bubble.

4. Charging method in Brazil: charging by gram, lifting by 100g; The longest side is 60, and the three sides are less than 150cm; Compared with the actual weight and volume weight, the heavier one is taken as the billing weight; Volume calculation formula: length (CM) × Width (CM) × Height (CM) ÷ 6000; Total bubble.

Accessible country

UK: remote areas are not accessible. Please refer to the form for the specific remote zip code. If the customer successfully modifies the remote zip code, a remote surcharge of 70 yuan / ticket will still be charged, which is valid for six months

France: the postal code starting from 97 and 98 is not accessible, and the islands of French overseas provinces such as reunion, Guadeloupe, Saint Pierre and Miquelon, Martinique and Mayotte are not accessible

Spain: the remote zip code is not accessible. If the customer changes the zip code and orders successfully, the remote surcharge of 150 yuan / ticket will still be charged;

Balearic Islands               07000-07999

Las Palmas                       35000-35999

Santa Cruz de Tenerife   38000-38999

Ceuta                               51000-51999

Melilla                             52000-52999

The United States:  It is local and does not reach the following areas: Puerto Rico, the United States Virgin Islands (zip code beginning 006-009), Hawaii, Guam (zip code beginning 967-969), Alaska (zip code beginning 995-999). Due to the difference between the predicted weight and the actual weight crossing 0.453kg, it is necessary to change the order at the warehouse, and a change fee of 1 yuan / ticket will be charged.

Brazil, Chile, Canada: all regions

瑞士:派送范围覆盖瑞士和列支敦士登。列支敦士登API下单时,目的国要显示瑞士,没有偏远地区和收费

韩国:偏远岛屿收取100元/票

Package requirements

Select the transportation mode for the order placed by Yida online order operating system or API:

Global economy (general goods)       product code: YDHGLON-E

Global economy (electrified goods)    product code: YDHGLOS-E

Do not accept gifts, accessories and other general and vague product names, and the sender must truthfully declare, otherwise it will be deemed that our company declares on behalf of us. Our company will not bear relevant responsibilities and expenses for the delay and others caused thereby;

France: the telephone number is required. If it is not filled in, it will be charged 1 yuan / ticket. If it is necessary to change the address for delivery due to address problems such as the discrepancy between the zip code and the city, it will be charged 10 yuan / ticket;

波兰:电话必填,未填写或填写错误收取5元/票,若因邮编填写错误,收取5元/票;

西班牙电话,邮箱必填

Weight and size limits

Weight limit:

5kg in Britain, Spain, Brazil and Canada, 2kg in France and Chile, 31 in the United States, 10kg in Switzerland and 20kg in South Korea.

Size limits:

UK: the longest side is not more than 90cm, length + width * 2 + height * 2 is not more than 225cm, and special-shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than single size are not acceptable, otherwise, special-shaped package fee of 70 yuan / ticket will be charged;

France: length + width + height ≤ 90cm, unilateral length ≤ 60cm

Spain: the longest side is not more than 60cm, and the length + width + height is not more than 150cm. Special shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than single size are not acceptable. Otherwise, special-shaped package fee of 10 yuan / ticket will be charged;

United States: the longest side shall not exceed 68cm, girth = length + 2 * width + 2 * height shall not exceed 240cm, if it exceeds, the extra length and overweight fee will be charged 150 yuan / ticket, and the special-shaped packages with cylinder, triangular prism, uneven surface, folded label and package size less than the single size will not be accepted, otherwise, the special-shaped package fee will be charged 35 yuan / ticket;

Chile: unilateral length ≤ 105cm, length + width + height ≤ 210cm, oversized parts and cylindrical goods are not accepted;

Brazil and Canada: unilateral length ≤ 60cm, length + width + height ≤ 90cm, twice the diameter of the cylinder and the total length shall not exceed 104cm, and the length shall not exceed 90cm;

Switzerland: the longest side < 60cm, three sides and < 120cm, irregular (non cuboid and cuboid standard mail bag), do not accept special-shaped packages with cylinders, spheres, uneven surfaces, folded labels, and package size less than single size, otherwise, special-shaped operation fee will be charged: 30 yuan / ticket;

Korea: longest side < 100, trilateral and < 180; 100 ≤ trilateral and ≤ 119: + 8 yuan / ticket; 120 ≤ three sides and ≤ 159M: + 14 yuan / ticket; 160 ≤ trilateral sum ≤ 179: + 34 yuan / ticket; Super large size, transfer to jd.com for large delivery (the cost shall be reimbursed), and do not accept cylindrical, prismatic and other heterosexual packaging goods;

Prohibited Articles

1) Do not accept self-defense products such as swing sticks and anti wolf alarms, and do not accept contraband such as controlled knives, magnesium sticks and electric shock sticks. Once the goods are washed, a fine of 1000 yuan / ticket will be imposed;

2) Imitation brand products, crocidolite, charcoal, drugs, chemical products and raw materials, controlled knives, bows and arrows, guns, ammunition and accessories, food, tobacco and alcohol goods;

3) Others: low carbon ferrochrome, seamless steel pipe, ferrosilicon, hot rolled plate, thick steel plate, cold rolled steel plate, cold rolled stainless steel plate, steel pipe butt weldment, high fatigue resistance concrete reinforcement, molybdenum wire, metal silicon, oriented silicon electric steel, organic coated steel plate, tungsten electrode, aluminum foil, tungsten carbide and fused tungsten carbide;

4) Other UPU prohibited goods and dangerous goods.

5) Electronic products and children's toys need CE marks and can be pasted by themselves. If there is no CE mark, they will be destroyed by default after customs inspection. France will incur fines ranging from 150 euros to 750 Euros, and fines incurred by other countries according to customs policies will be reimbursed;

Return service

UK: suspension of reassignment service

France: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only take up to 15 natural days, and you can choose to resend or destroy them. The re dispatch fee: 75 yuan / ticket, and the service of returning to China is not provided;

Spain: if the delivery is unsuccessful, the subsequent returned shipments to the processing center can only be saved for 15 natural days at most. You can choose to resend or transfer them to other new recipients. The re dispatch fee: 80 yuan / ticket, and the service of returning to China is not provided;

United States: no reassignment service

Brazil and Chile: no return and re dispatch service

Canada: there is no return and re dispatch service within 250g, and more than 250g can be re dispatched. The delivery fee is 0.05-1kg 43 yuan, 1.001-2kg 58 yuan, 2.001-3kg 63 yuan, 3.001-4kg 69 yuan, 4.001-5kg 73 yuan, 5kg + 76 yuan

Switzerland: a refund fee of 60 yuan / ticket will be charged for the returned parts, and another freight will be charged for the re dispatch

韩国:由于地址错误、收方拒收等原因无法派送,需要支付退件费:6元/票,需要再次发送,需额外支付派送费,收费为再收取一次运费;

Tariff

In case of customs inspection due to high value, low report, false report, omission and other reasons, in addition to the supplementary tax payment, the resulting customs fines need to be borne by the customer, which shall be reimbursed

UK: the quotation does not include the VAT and tariff of the destination country. From January 1, 2021, the tariff threshold of £ 15 will be cancelled, and the customer will provide the VAT tax number under the order. If the VAT tax number provided is untrue and illegal, including but not limited to customs detention, transshipment delay, customs fines and other consequences, the customer shall bear by itself. Our company defaults to GBP as the currency unit and will not accept orders exceeding £ 135 for the time being. If the customer's package is found to be underreported or underreported by the customs, all relevant responsibilities such as customs detention, transshipment delay and customs fines shall be borne by the customer;

France: excluding the VAT and customs duties of the destination country, the VAT and customs duties are levied and must be paid by the sender. If the tax and tax rate are invalid due to IOSS or incorrect provision, it shall be reimbursed.

Spain: the quotation does not include the VAT and tariff of the destination country. If the IOSS problem is invalid or the provision is wrong, the tax and tax rate shall be reimbursed.

United States: duty free for less than 800 US dollars. If the customs duties are caused by non conformity of customs inspection and declaration, the sender shall pay the customs duties, which shall be reimbursed.

Chile: Tax Exemption for less than $30. The excess part shall be reimbursed. The tax number shall be filled in when placing an order.

Brazil: duty free for less than US $40, the recipient's tax number must be provided. If the customs duties are caused by inconsistent customs inspection and declaration, the recipient shall pay the customs duties.

Switzerland: the declared value exceeding 65chf will be subject to VAT and customs duties, and the sender must pay the actual reimbursement (zero exemption point for jewelry products).

South Korea: duty free for less than $150, the recipient's tax number must be provided. If the tax number is missing, it can be supplemented within 10 days. If it is overdue, it will be deemed as customs clearance and destruction.

Compensation standard

1. Missing parts:

Britain, France, the United States, Brazil, Chile, Spain, Switzerland and South Korea: freight free and compensation for the declared value (up to RMB 100);

Canada: free of freight and no compensation;

2. The compensation does not include the intangible value and added value of any information carried by the package itself;

3. Fragile products shall be packed by themselves, and the damage shall not be compensated. The shipping representative defaults to this provision;

4. YDH shall not be liable for the delay of time limit or damage / loss of goods caused by force majeure (strike / war / natural disaster / customs factor / government action, etc.);

5.以我司入库扫描视为已收到货物,否则不予赔偿。

6.自包裹出库后30天内可接受查询,逾期不接受查询。

Others

Query website

Query website

Official website of destination country:

GB:https://www.hermesworld.com/cn/

FR:http://www.laposte.fr/

SE:https://www.zeleris.com/

US:http:www.usps.com

CL:http://www.wspexpress.cl/

BR/CA:https://www.ydhex.com/

CH:https://www.dpd.com/

KR:https://www.cjlogistics.com/

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